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      Back to home
      1. Help Center
      2. Account
      • Getting started
      • Account
        • Setting-up my account
        • Account Information
        • Managing Vehicles
      • Application
        • Functionality
        • Compatibility
      • Data Privacy & Security
      • Environmental Advocacy
      • General Information
      • Payment, Pricing, & Billing
        • Pricing
        • Payment Information
        • Charging & Billing
      • Tolling
        • Coverage
        • Violations

      Account

      • Do I need to pay for tolls on my motorcycle?
      • Does Ecotoll work for motorcycles?
      • Where or how can I sign-up for an Ecotoll account?

      Setting-up my account

      • How soon can I start using my Ecotoll account?
      • Can I use Ecotoll if I don’t have a toll tag?
      • What if I already have a toll tag or an account with a tolling agency?
      • What do I need to set up my account?

      Account Information

      • Why was my account blocked / vehicle deactivated?
      • What if I didn’t receive a confirmation/validation email?
      • I forgot the email I used to create an account / sign in.
      • I forgot my password.
      • How do I reset my password / change my password?
      • How do I delete my account?
      • How do I change my account information?
      See more

      Managing Vehicles

      • What about my towed RV, campers, trailers, boats, etc?
      • Can I add my truck or vehicle that is 3-axle or more?
      • I cannot find my vehicle make or vehicle model when registering my car.
      • How do I know if my vehicle is 'Active' or covered by Ecotoll?
      • How do I enroll or add a new vehicle to my account?
      • How do I remove, deactivate, or delete a vehicle/license plate from my account?
      • Can I add rental car or car shares to my account?
      • What type of vehicles can I add to my Ecotoll account?
      • How many vehicles can I enroll in my account?
      See more
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