To dispute a toll charge or request a refund, file a ticket with our customer support and provide details on the toll charge being disputed.
Email our customer support team at support@ecotoll.io.
Please include information on the toll charge you would like to dispute or request a refund for, including any supporting documents (ex. receipt of toll payment, documentation from the rental car company, etc.)
Our customer support team will get back to you as soon as possible to assist you.