If you are not seeing a toll charge in your account or being charged to your account after over 7 days from when the toll was incurred, please reach out to us at support@ecotoll.io.
Delays in posting from toll agencies may sometimes take more than 7 days depending on toll agency processing.
Learn more about why your toll charges might not be showing up.
For postings of over 7 days, please contact us at support@ecotoll.io so that we may assist.
Note: Ecotoll only allows payment of older tolls only in the state of California, Texas, Oklahoma, and Kansas for up to 5 days prior to vehicle activation.