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Payment, Pricing, & Billing
Pricing
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Charging & Billing
Tolling
Coverage
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Help Center
Payment, Pricing, & Billing
Getting started
Account
Setting-up my account
Account Information
Managing Vehicles
Application
Functionality
Compatibility
Data Privacy & Security
Environmental Advocacy
General Information
Payment, Pricing, & Billing
Pricing
Payment Information
Charging & Billing
Tolling
Coverage
Violations
Payment, Pricing, & Billing
Pricing
How can I check the estimated price of tolls before I take a trip?
Why is there a processing fee?
Doesn’t toll-by-plate cost more? How do you keep the prices low?
How much does it cost?
Payment Information
Can I use different payment methods for different vehicles on my account?
How do I update or change my payment information?
What forms of payment are accepted by Ecotoll?
Can I use Ecotoll to pay for previous toll charges?
How do I delete my payment method?
I updated my payment method but it is not working / not charging my card.
See more
Charging & Billing
Why are my charges not showing up? / Where are my toll charges?
When will the toll charges be reflected in my account?
Its been more than 7 days and I still do not see my toll charge.
I was wrongly charged by the app.
How do I access my billing history? / How do I see the breakdown or receipt of charges and payments?
Why is my toll charge not reflected immediately? Why are my toll charges reflected and charged in bulk sometimes?
What do I do if I get charged twice?
See more