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Managing Vehicles
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Functionality
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Environmental Advocacy
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Payment, Pricing, & Billing
Pricing
Payment Information
Charging & Billing
Tolling
Coverage
Violations
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Help Center
Payment, Pricing, & Billing
Getting started
Account
Setting-up my account
Account Information
Managing Vehicles
Application
Functionality
Compatibility
Data Privacy & Security
Environmental Advocacy
General Information
Payment, Pricing, & Billing
Pricing
Payment Information
Charging & Billing
Tolling
Coverage
Violations
Payment, Pricing, & Billing
Pricing
How can I check the estimated price of tolls before I take a trip?
Why is there a processing fee?
Doesn’t toll-by-plate cost more? How do you keep the prices low?
How much does it cost?
Payment Information
Can I use different payment methods for different vehicles on my account?
How do I update or change my payment information?
What forms of payment are accepted by Ecotoll?
Can I use Ecotoll to pay for previous toll charges?
Charging & Billing
Why are my charges not showing up? / Where are my toll charges?
Its been more than 7 days and I still do not see my toll charge.
I was wrongly charged by the app.
How do I access my billing history? / How do I see the breakdown or receipt of charges and payments?
When will the toll charges be reflected in my account?
Why is my toll charge not reflected immediately? Why are my toll charges reflected and charged in bulk sometimes?
What do I do if I get charged twice?
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