What do I do if I get charged twice?

We prevent double charging by working in partnership with tolling agencies.

Setting up with Ecotoll means you do not have to set up a separate tolling agency account. 

If you already have an existing toll agency account. Learn more about how Ecotoll can be used to expand your coverage. 

If you believe you have been wrongly charged twice, please reach out to customer support or email support@ecotoll.io with details on the disputed charge. 

Note: We do not recommend having multiple toll accounts that cover the same area or region to avoid double charges or confusion on account charges.